Here are some common questions and answers about our WordPress support service. Don’t hesitate
to contact us if you need more information.
Under one ticket, we can fix only one issue. If needed you can create multiple tickets.
It can be as fast as 1 hour and up to 24 hours. And if its an emergency, we will start working on your ticket immediately.
NO, you do not need to pay unless an until you get your issue fixed.
You only need to provide the WordPress Admin and FTP/ CPanel details. If you're not sure what this details are, still, at the end of the day you can make a ticket and we will help you how you can get this.
Yes, our best team will be in your service every minute of every day. But on weekends will be only focused on urgent issues.
Yes, we only offer WordPress services. Our Agents are highly skilled in WordPress.
Yes, we can. We can remove any malware that caused your site to be hacked. We scan, and remove any issues related to your site being hacked.
We have a special plan of $39.00 to migrate your site. Where we will backup all your files and database and restore it to a new location.